Toronto's first no-appointment-necessary dress rental studio is now open on Dundas West, one block west of Ossington!
Have a special event coming up? Birthday, bachelorette or best friend’s wedding? How about that girls trip to Vegas or that charity fundraiser gala? If you’re anything like us, you have a packed schedule of events and special occasions that require a DRESS.
HOW IT WORKS:
“Think of us like your best friend’s closet, but with better stuff.”
1. See a dress you like online.
2. Pop in anytime to to our Toronto studio to try it on - no appointment necessary! Can't make it in? Give us a call, we can help with any questions about fit! 1 416 901 6572.
3. Reserve your dress for the date you need it (for either 4 days or 8 days), either in-store, online, or call us to reserve it by phone with a credit card.
*Bookings outside of Ontario are subject to availability and you must call us to confirm your dates and shipping times by phone: 1 416 901 6572. When booking online, we recommend starting the booking period a day or two before your event to give you time to plan shoes and accessories!
4. Pick up your dress in store, or receive it in the mail. Shipping rates differ for within Toronto vs the rest of Ontario or other provinces and include a pre-paid returns packet. Within downtown Toronto you may also select our 2-way courier service.
5. Wear it, feel amazing, get a million compliments, obvi.
6. Drop it off - we take care of the dry cleaning! If you're mailing your dress back, simply drop it of at your nearest Canada Post location in the pre-paid shipping box provided before noon on the last day of your booking period.
Now that we’ve solved your “but what am I gonna wear to the ______________” problems for the foreseeable future (YOU’RE WELCOME), why not have a look through some of our rental dresses and pick one to take home with you, until the next one comes along…
Browse our rental collection here, or come by the studio for a fitting - no appointment necessary!
We're located at 1227 Dundas Street West, Toronto. Side door - just look for the gold stairs!
Do I need an appointment?
Nope! No appointment necessary to come try on our dresses! Just come down anytime during studio hours (Monday - Friday 12-7, Saturday 12-6, Sunday 12-5). If you would prefer a private appointment just shoot us an email, we can make it happen: firstname.lastname@example.org
Do you offer same day rentals?
Yes! Come down and take something home with you today!
Can I rent a dress online?
Yes indeedio! Ontario residents can make rental bookings online and choose to either pick up the dress in-store or have it shipped to your door for a small additional cost. Bookings outside of Ontario must be reserved by phone with a credit card at 1 416 901 6572.
How much will it cost me to borrow a dress?
Our rentals range from $50 - $125 for a 4 day rental, and $75 - $150 for an 8 day period. Prices include the dry cleaning costs! Away for longer than 8 days? Call us for an extended booking quote.
How often do you get new dresses in?
Every month! Keep an eye on our Instagram to see the new arrivals first!
Will you be getting more large sizes?
Yes, very soon!
Where do your dresses come from?
We source our pieces from small independent labels based in Canada, Australia, LA and the UK. Going forward we will be adding more of your favourite Canadian designers into the mix! REPRESENT!
Will you buy my gently used dresses?
At the moment we only buy brand new dresses from designers and distributors.
If I find a dress I love but my event’s not for a few weeks, can I reserve it?
Yes! Dresses may be reserved up to 4 months in advance with a full payment of the rental fee. Your payment holds your dress for you.
What if I change my mind after I’ve made my deposit?
No problem. You may cancel your booking up to 21 days before the first day of your rental term and receive either store credit or a full refund. For cancellations made within 21 days of your rental term you will receive a store credit for a future rental, which has no expiry date. Please note we cannot issue refunds within the 21 day period, only store credit.
What if my dress doesn't fit when it arrives?
Notify us immediately and we will do our best to get a replacement dress of equal or greater value out to you in time for your event. Renter is responsible for any additional shipping costs. In the instance that we cannot provide a replacement for you, you will be issued a store credit or full refund (less shipping fees) provided the unworn dress is shipped back to us within 24 hours of you receiving it.
I need a dress for a destination wedding. How long can I keep it for?
Our rental periods are based on a 4 day or 8 day pricing structure. Away for longer? Contact us and we will create a special rate to fit these unique circumstances.
How do I return my dress after wearing it?
Simply drop the dress back off at the studio during store hours, or at your nearest Canada Post outlet in your pre-paid returns parcel before noon on the last day of your rental term.
If I fall in love with my dress can I buy it?
Not yet - we will eventually be selling off the retired rentals but not for a while as they're all still pretty new! Keep an eye on our SHOP section as we will add the retired rentals as they become available!
How do I know my dress is clean?
Gross! Don’t worry, we would NEVER lend you a dirty dress. Each dress is thoroughly professionally dry-cleaned between every rental. We got you, girl.
I saw a dress I like online, can you mail it to me?
Yes, however we do encourage you to come in and try on the dresses when possible. We want you to be 100% happy with the dress you choose, and when you come in you’ll have the chance to try it on and compare all our pieces to find the one that’s right for your event! Better yet, we’re there to help style you and help you find your perfect dress! Sometimes it's actually the one you least expected.
For rental inquiries outside of Ontario please contact us for availability at 1 416 901 6572.
Can I buy accessories to go with my dress?
Yes! We still carry your fave local accessories brands Armed, Shop For Jayu and Nicole Manek, among others.
What if the dress gets damaged when I wear it?
Rental insurance can be purchased for an additional $5 to cover you for the cost of "normal wear and tear" issues such as small rips or stains, missing buttons or beads, and broken zippers, clasps or ties.
These are the issues we see most often with our dresses and can almost always be fixed. Studio Fitzroy reserves the right to determine weather damage constitutes more than the acceptable "wear and tear" covered by your insurance.
Any severe damages or beyond normal wear and tear incurred during the rental period will require you to pay for the repair of the dress. Should the dress be lost during your rental or deemed irreparable upon it's return, you will be required to purchase the dress at full retail price. Failure to so will result in the charges being transferred to a third party collections agent. When you order a rental from our website, you authorize Fitzroy Boutique Inc. to charge your credit card the full retail cost of the dress in the event of loss or damages, at Fitzroy's discretion.
How many dresses can I rent at a time?
As many as you want! In fact, the more the better – every 10th rental is FREE!
Esther MacWilliam, 26
Food & Beverage Supervisor for The Ritz-Carlton
Occasion or event you rented your dresses for? A wedding in Mexico!
Dress or dresses you chose? The Florence Mini dress by For Love and Lemons
and the Farrah Strapless Dress by Cooper Street
Why did you decide to rent from Studio Fitzroy for your event rather than buying a dress?
Since I am going away for a week with many different events, ideally I wanted a nice selection of beautiful dresses. Purchasing a number of dresses would have cost too much, especially on top of the cost of a vacation! When I found that Fitzroy - which has an amazing selection of unique and stylish dresses - I knew it was the perfect solution for me! Now for a fraction of the cost I have the perfect outfits for the special occasions in my life.
Would you recommend Studio Fitzroy Dress Rentals to a friend and would you use our rental services again?
I would absolutely recommend the rental service to the fashionable ladies in my life. The opportunity to wear beautiful pieces without dropping a fortune, or taking up space in our closets for occasions that do not come up often, is not one to pass up!
As the cherry-on-top, Angela and Julie are two passionate women for what they do, and have an eye for personalized service. Angela came to my house to personally deliver not only the dresses I had chosen for my trip, but also a number of other pieces in my size and style that she thought I may like. The genuine care for a satisfied customer shines through the everyday work and brand of Studio Fitzroy.